Family History Help



Many clients contact me after being recommended by a friend or family member.  It is so important that, if you are considering using my research services, you are confident that I have the experience you rightly deserve.

Below are some testimonials from previous clients, which I hope will help you in your decision.  Please feel free to contact me with any questions you may have.

My two sons were delighted by the results of Sue Baillie's researches - attractively presented in a detailed family tree, together with comprehensive summaries of the histories of all its members. With access to numerous databases, she was able to achieve far more than I could myself.

G Swetman, Hampshire

Sue, just to let you know that Stuart was so pleased with his Family Tree and all the information you collated.  I framed one of the copies of his tree and gave it to him on our Anniversary.  I gave him a map of Italy as a clue and he immediately asked if we were going to Italy, I said maybe we will, once you have opened the gift.  It was the start of a really fun, friends and family celebration weekend.  Thank you once again for all the work you did and amount of detail you obtained in a really short space of time given.

Viv Albino, Cheshire

I am very grateful to Sue for all of her hard work and helpful advice emails. She provides an excellent genealogical service and I am more than happy to recommend her.  In fact, I intend to seek further help from her when researching my maternal line.

Peter Simpson, Coventry

Thank you Sue, for the detailed research and report on my 2 families.  You have filled in a lot of gaps, and opened new, interesting, characters.

James Dunning, Hampshire

I was delighted to have chosen Sue Baillie as my Genealogist (via a list from my local library).  This lady is professional, discreet and above all, easy to converse with.  She gave me encouragement and confidence to commence my venture into the past.

Ms J Martin, Lymington

I have always been interested in researching my family history. When this was mentioned in a recent conversation, I was recommended to Sue at Family History Help who had previously researched their family.   When they showed me the research I was rest assured that she would do a fantastic job when I asked her to do mine. And as hoped, she presented more than I expected. Would definitely recommend her to anyone wishing to research his or her family history.

N. Webster, Kent

Not knowing what to buy my Brother-in-law for his 50th Birthday I came up with the idea of a family tree.  After contacting Sue she explained to me how it all worked. Brian was thrilled to bits with it. I will be back soon to get my own done, once again a big thank you!

Delia, Queensland, Australia

I can't thank you enough for being so helpful.  Your research service has been first class and the information you supplied is excellent and very impressive.  The parchment family tree will be the talking point at my brother's upcoming wedding!  I am delighted you could trace my family line back to the 18th Century and your website is informative and easy to understand.  I have already recommended Sue's research service to others!

M S Treslove, Kent

Local History Exhibition on Tiptoe and Wootton for St Barbe Museum in July 2010

Sue made a significant contribution to the planning and research for the exhibition. This included research and compilation of the social history of Tiptoe from 1841-1911 using census returns for Hordle, Tiptoe and Wootton.  The “Hordle Shakers” were a prominent feature of the exhibition and Sue was impressive in tracing their journey from Suffolk to Hordle through historic records.  

As a result of her many hours of research, Sue was able to print and index information from the census returns in a large file for visitors to access and find their ancestors or the occupants of a particular property or cottage in any of the census years.

These indexes were designed for easy use and finding the particular information without taking too long.  An example of the index follows:

Property/Establishment (i.e. public house, baker etc.)

Name, Parish, Index page numbers

Family Names

Surname, First name, Year of birth, Place of birth, Index page numbers

Maiden names were also added where details were found from marriage indexes.  Some of these marriages were between people from the “Shakers” and local residents: staying in the village after the “Shakers” left.


A separate list of people occupying the “Shakers” tents in Vaggs Lane

Sue made contact with a living relative of Mary Clouting (who was her great-great-nephew) who was able to give further information and photos.  However, he lived too far away in Scotland to accept an invitation to see the exhibition.  More info for Mary, the ‘leader’ of the “Shakers” can be found at here

Sue’s feedback on the Tiptoe Exhibition for St. Barbe

“The whole experience for me was delightful!  I hope that visitors to the exhibition were able, through this research, to have more family history to talk about when they discovered their ancestors came from places further afield, such as Lancashire, Whitechapel, Northants, Scotland, Nottingham, Suffolk and Norfolk but decided our own little villages were where they decided to marry and live happily ever after!”

Mark Tomlinson
St. Barbe Museum & Art Gallery:
New Street
Lymington SO41 9BH

After purchasing the Bell House Hotel in July 2012, we found that there was not a lot of information available about its past history and the people who lived in the house before it was converted into a Hotel in the late 1950’s.  We knew that is was the doctor’s house for many years but It was difficult to research because of it being a private house.

Then along came Sue Baillie who stayed at the hotel while visiting the area.  We found that we shared a great love for genealogy her being the more proficient.

We knew that the house was always the home of the local doctor and Sue, that night, tracked down all the inhabitants back to 1881 and from then, the people In the village that were in the medical profession back to 1841. What an amazing amount of information including what the children did.  War records were very interesting.  And the connection with the clergy that she picked up on too.

Needless to say we are now able to put together information that we can list and have framed at the Hotel for all to share.

I am so pleased that Sue has decided to do her research on a professional basis and started her company.   I wish her all the best for the future and cannot recommend her highly enough to anybody looking to find out about their family history.

Chris Williams - Proprietor

The Bell House Hotel:

Sutton Benger, Chippenham, Wiltshire SN15 4RD

Thank you for the wonderful information we received recently, we have all been fascinated with the history and what a great story about Edward Tuckwell!  I wonder if he was sent to Tasmania.  I gave my Dad a copy of the information and the memories came flooding back, he had a ball.  We certainly filled some big gaps in what we had found with your help.

Alan and Connie, Australia

We can’t thank you enough for your help and understanding in our search for a lost living relative.  Finding our first cousin only knowing that he had a connection with Ireland and may have lived in Surrey was a big ‘ask’.  The story you unfolded, from a sad beginning to a wonderful first meeting in Bournemouth will always be treasured.

Christina and John, Dorset

For a long time I have wanted to trace my ancestors but having a busy lifestyle and limited funds, it was always put on the back burner until I found your website.  So very grateful for the research you have done for me on a limited budget, I shall certainly return for more help as I just couldn’t afford the subscription fees on genealogy sites – particularly as I now know my ancestors were clustered around the same County!

Mrs T, Shropshire

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